They saved our vacation! Quick, polite and great service!
I was a loyal customer of Clete's towing and Auto repair and they provided both basic and detailed work on the past three cars I have owned. At times, they needed to be reminded that my car only needed an oil change, not new wipers/tires/airfilters/struts/differentials/brake pads. I know they are a business and as such, they will attempt to pad their bills, but I know what I can and cannot afford. That being said, my most recent trip to Clete's for routine maintenance was not what I would call "average service". First off, they did not rotate the tires like I had asked, but charged me anyways for a rotation and alignment. I know because only one of my tires has a strip of white on it and it is still at the same spot (front, drivers side) that is was when I dropped it off. Secondly, the maintenance indicator was not reset, anyone who knows cars and knows how to work on cars should be able to reset a maintenance ticker. Lastly, when they called me to pick up my car and informed me of other "problems" seen during the courtesy 30 point check, the woman "forgot" to hang up the phone and proceeded to make fun of me with a male in the office.
Great Service all around. #1 tow company/ automotive repair in the metro east by far! Friendly employees, quick to the scene, cheaper prices than anyone around, and take care of my cars as if they were their own! If anyone is in need of a tow or mechanic work I highly recommend this company they are good at what they do!
Was towed here by AAA. They replacedy my radiator hose and got me back on the road very quickly. Thank you
Charged my grandma $350 dollars to tow and hold her car for one day after she had a stroke while in an intersection. Worst towing around.
Clete S Inc is a US Car Repair based in O Fallon, Illinois. Clete S Inc is located at 138 Douglas St, O'Fallon, IL 62269, USA.
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