This place is great if all you need is your teeth cleaned. BEWARE if you need any work done. I was told I had small cavities between my back two molars on both sides of my upper jaw. When I came to get them filled they completely drilled out my molars. I have been in nonstop pain ever since. One filling fell out the day after (Friday) and they made me wait until Monday to get it replaced. Nevermind I was in horrible pain. Then my gums were bleeding constantly, I had extreme pressure, hot, and cold sensitivity. I went back and they refilled two teeth and I'm still in horrible pain and it's been over a month. I'm going to a better educated dentist to get it fixed this time.
Dr Bishop and his staff have been nothing short of amazing. In 17 years of traveling (military), we have never found a family dentist office full of genuinely friendly, professional, and courteous staff. They outlined everything for my wife, did exactly what they said they would do, and worked with our insurance to help us save a fairly decent amount of money. I rarely write reviews (never), but I googled the office number and saw other reviews that didn't match the experience we had with this office, and so here I am. Amazing job Dr B, dental techs, front desk and insurance staff!! And thank you!!
Horrible place. Do not go. I went in to get my teeth cleaned and because I was having pain due to a cavity. They started in on me and then came in when I was delirious with pain, told me that I needed all this work, root canal, deep cleaning, etc. It came up to an insane amount of money, which I told them that I did not have. They had me sign an agreement/payment plan to get all this work done, they finished the cleaning and I was informed that I would have to come back to get the bridge fitted to my mouth. I was in more pain when I left, literally and because of the amount of money they said I needed to spend. I decided after three months of getting the money debited from my account that because you could not see the missing teeth in the back of my mount that I would not go through with the root canal. BIG MISTAKE, when I called the office the girl informed me that I would have to get it because they had already billed my information and had been paid by the insurance for the work, even though they NEVER DID IT. I, of course, disputed the charge with my insurance, my insurance took the money back from them but then they turn around and SUED me for it in Madison County, even though IT WAS NEVER PUT INTO MY MOUTH!! They did not get the money for that but they did get money for interest and the work that did to prepare it. Long story short, this place is a nightmare and I would not recommend going to them for any work.
They charged me over $500 for my son's crown. It fell out within 24 hours; now I'm fighting for my money back. I should've struck to cleanings.
Great place and great staff had a Crown done And the sistant Kayla was really nice and helpful
Shiloh Family Dental is a US Dentist based in O Fallon, Illinois. Shiloh Family Dental is located at 3750 Green Mt Crossing Dr, O'Fallon, IL 62269, USA.
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