After, almost a year and a dozen kennel stays later, I had enough. Almost every time I picked her up she reeked of urine. She would come home and go straight for her water bowl. She is always withdrawn and exhausted when she comes home...Relaxing yeah right. I've heard of anxiety but come on. They claim to care so much about your pet but they don't even send them home in the condition they get them.. unless you want to pay for grooming & spa treatments, then sending your pet home smelly, dehydrated and depressed is acceptable. The straw that broke the camels back was when I picked her up and she had poop smeared across her backside! They brought her to me like that, REALLY! So, do they not clean out their kennels, do they not let them out or does no one check on them?? Horrible kennel. Oh and lets not forget the fleas that my house dog got multiple times.
I would recommend anyone to go to this Veterinary clinic.
Great place! They are very helpful and curtious. I came in for routine check up and they were great. Very good with nervous dogs.
Moved back to the area recently and decided to try this place out. Friendly staff, amazingly friendly doctor. Talked kindly and treated my small beagle mix with care even though he's a huge baby and was whimpering when not with me. The Doctor and Nurse both regained my dogs trust after a few shots by getting down and calmly talking to my dog while sneaking a few treats and letting him smell them.
The room that I was in was large enough that I was able to let my dog wonder around while on his leash and didn't feel closed in to a small space ( Thought I would add this for others with larger animals. )
With every medical experience I have, I as a patient ( in this case, owner of the patient ) called ahead, had previous medical history faxed over and was aware of what I needed prior to showing up. I was also early to my appointment. This is definitely a factor to having a good experience.
When all was said and done the bill was more than I had anticipated ... But when in the room and before showing up I didn't ask for prices so I wasn't mad about it and it was my fault for being caught off guard. Two shots and a year supply of two different medications is what I ended up getting so it's a fair price. And the woman helping me at the front offered to exchange a year supply for 6 months to help with some of the bill to which I accepted.
Good walk-in service. Very helpful.
Very nice and professional staff also very clean establishment. Couldn't say enough good about our experience.
Four Paws Animal Hospital is a US Veterinary Care based in O Fallon, Illinois. Four Paws Animal Hospital is located at 2006 W U.S. 50, O'Fallon, IL 62269, USA.
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